PennWell Dental Community
Thanksgiving has always been, and will always be, one of my favorite holidays. It’s a time for great food, family, and football (you have to love the NFL triple-header). It’s also the kickoff to the holiday season (including all of the fun that Black Friday holds for those of us who like to get up at 3 a.m. to throw elbows with our fellow shoppers … but that’s a whole other diatribe).
Thanksgiving is also that one day that is set aside for us to count our blessings and give…Continue
Added by Kevin Henry on November 15, 2012 at 10:30am — No Comments
We recently purchased new direct digital xray sensors for my group practice. This is the first major technology purchase in our practice for a handful of years and we took the time to do our 'due diligence' to compare the products and make the right choice for our practice. If you're facing a new technology purchase, here are some ideas on how to evaluate competitive products, train your staff and then follow up to make sure you're making the most of your purchase.
Added by Jill Nesbitt on November 8, 2012 at 10:37am — No Comments
“You don’t know what you’ve got, until it’s gone.” That old song applies to my office right now. I have an employee that only handles our daily deposit. She enters payments from all insurance checks, personal payments and EFTs from insurance every day and then takes the cash to the bank. She has worked for me for years and we have a lovely arrangement – she is paid at a relatively low rate and has almost total flexibility with her schedule. As long as she comes in every day to take care of…Continue
Added by Jill Nesbitt on November 1, 2012 at 9:43am — No Comments
OK, maybe Ryan, the baseball Hall of Famer, doesn't think it's wrong to quit chewing tobacco, but he certainly doesn't seem very pleased that one of his star players chose to quit in the middle of the season.
Josh Hamilton, an All-Star outfielder for the Texas Rangers (Ryan's former team and the team for which he currently serves as president), made the decision to kick his tobacco habit during the 2012 baseball season. Ryan said his decision to quit had a "drastic effect" on…
Added by Kevin Henry on October 11, 2012 at 2:56pm — No Comments
Want new patients for your practice? Video patient testimonials are a powerful way to improve your Google ranking and increase conversions on your website. According to Pixability:
Video gets results
Added by Jill Nesbitt on October 10, 2012 at 4:14pm — No Comments
If you're heading to San Francisco, click on the links below for information you can use in the City by the Bay...
For new products to see at the ADA Annual Session, please click here.
For an Insider's Guide to San Francisco, including tips from locals on restaurants and activities,…
Added by Kevin Henry on October 10, 2012 at 2:00pm — No Comments
If you're missing teeth and afraid to smile because of this, or you're tired of wearing embarrassed dentures, then you may well be considering splashing the cash on some implant dentistry.
What is an implant?
Added by Miguel Dominic on September 18, 2012 at 12:35am — No Comments
Added by Jill Nesbitt on September 14, 2012 at 7:21am — No Comments
Wowza! I hope you had as much fun as I did this summer! I explored lots of fun topics including empowerment, leadership, avoiding burnout, preventing isolation and replacing limiting beliefs around career and family!
I look forward to continuing the dialogue with you in the upcoming Dental Influencers Empowerment Series 2012 –
It is a FREE gathering of professionals (via your computer or telephone) who are collaborating and creating a HUGE shift in our professions – some of…Continue
Added by Kristine A. Hodsdon RDH, MSEC on September 7, 2012 at 11:30am — No Comments
Have you ever heard of Dental Informatics? Described as the intersection of patient data, computer science and dental providers, it’s an approach focused on providing higher quality patient care through better management and use of information. Evidence-based dentistry is built on…
Added by Jill Nesbitt on September 6, 2012 at 10:38am — No Comments
Gotta love American ingenuity. Even in the vacuum of space, astronauts were able to overcome a problem using "out-of-the-box" thinking ... and a blue toothbrush.
From Yahoo! News ...
Spacewalking astronauts triumphed over a stubborn bolt and installed a critical power-switching box at the International Space Station on Wednesday, reviving electrical…
Added by Kevin Henry on September 5, 2012 at 1:31pm — No Comments
Last week I was honored to attend the Henry Schein Practice Solutions Summit which is
a meeting of the minds between Schein executives and dental consultants (especially those focused on dental technology). During this event, Schein shared new product features and programs available and the consultants asked questions and provided feedback to improve the products.
Added by Jill Nesbitt on August 26, 2012 at 7:25am — No Comments
In my practice, I handle all major staff upsets. I have solved personality conflicts, he said/she said situations, tangles over closing duties and dozens of other tearful crises. However, I also train my staff and team leaders to solve these problems as well, so they don't need me, but I'm available to help. We use approaches such as:
Added by Jill Nesbitt on August 16, 2012 at 5:04pm — No Comments
As dental practice marketing completely transforms from the simple (run a few ads in the yellow pages) to the complex (update your website and regularly contribute to social media), photographs are becoming more and more important to your practice. There are a variety of photos that can be useful in dental marketing:
Added by Jill Nesbitt on July 30, 2012 at 2:27pm — No Comments
Thank you to all who attended my presentation From Office Manager to Administrator: Managing a Growing Multi-Provider Practice. I appreciate everyone who stuck with me as we reviewed scheduling, managing goals/bonuses and quality care/financial performance all at 3:30-5:30pm on Saturday afternoon – in Las Vegas!
As I was thinking about my presentation, I realize that…Continue
Added by Jill Nesbitt on July 23, 2012 at 2:57pm — No Comments
We’re halfway through 2012. Are you on track to hit your financial goals?
If your first response is “Financial goals? What financial goals? How am I supposed to have time to set financial goals when I’m busy working at the chair?” then, I’ve got a plan for you.
Or, if your response is “Financial goals? Of course, I’ve already reviewed my numbers to see how I’m doing compared to last year. It sure would be nice to hear some ideas on how we could improve our…Continue
Added by Jill Nesbitt on July 5, 2012 at 11:19am — No Comments
Would you like to know how much other dentists in your area are charging for a crown? For an extraction? For a cleaning?
You can find out for free on the new…Continue
Added by Jill Nesbitt on June 21, 2012 at 9:54am — No Comments
Have you ever had a patient complain? As office manager, part my job is to handle every upset patient - I have the flexibility of time and the training to listen to angry patients, identify opportunities for real improvement and hopefully maintain the relationship. After years of handling upset patients, I am super successful at dealing with these tough situations. In fact, for over 10 years, I've kept track of how many patients complain, what they complain about and how many stay in the…Continue
Added by Jill Nesbitt on June 7, 2012 at 2:07pm — No Comments
For a dental…Continue
Added by Jill Nesbitt on May 31, 2012 at 8:54pm — No Comments
We are seeing more and more ‘dental shoppers’ in our practice these days. Coming in for a second opinion because the first dentist recommended a significant treatment plan and they want to compare what we think. Patients bring in the treatment plan from the other practice and after we give our recommendations, they share it with us. I see London, I see France, I see Aspen’s treatment plan!
Recognizing that this is a new trend – what does your treatment plan look like?…Continue
Added by Jill Nesbitt on May 24, 2012 at 11:00am — No Comments