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All Blog Posts Tagged 'dental' (248)

Manage ‘problem patients’ by using your ledger

“Mrs. Jones didn’t pay her bill again.”

“Mr. Johnson didn’t show up for his appointment.”

Problem patients – every dental practice has them. Patients that don’t pay their bills on time or at all. Patients that cancel appointments last minute or just plain don’t show up. Denture patients that come in 40 times for an adjustment. Ortho patients that…


Added by Jill Nesbitt on February 28, 2013 at 7:57am — No Comments

Letter to the Editor – AGD Magazine

To my knowledge, this was never published by AGD Magazine. So, I thought I'd submit it here instead.


Dear Editor,

In response to Dr. W. Carter Brown’s guest editorial ‘Dental Care as a Commodity’ I understand the sentiment of a senior dentist (solo practitioner?) observing the challenges of private practice in today’s day and age. The challenges are many: a struggling economy has affected every dentist I know, dental marketing is completely different than 5 years ago –…


Added by Jill Nesbitt on February 14, 2013 at 1:44pm — No Comments

5 Reasons Why Social Media Is Important for Dentists

Written by Rachel Cunningham

Your next patient is on Facebook, are you? If you have been debating about whether to engage in social media for your dental practice, the statistics regarding Facebook and other social sites may surprise you. Facebook has over a billion users, Twitter has 517 million users, Google+ has 400 million users, and LinkedIn has 175 million users (MediaBistro, Jan 2013).

Patients in your community are using Facebook, Twitter and Google+ everyday to follow…


Added by Dental Matrix on February 12, 2013 at 4:08pm — No Comments

Social Media Marketing – The Office Manager role

In October 2010, I attended the American Dental Association’s annual conference in Orlando. Just a few months before, I started a  Facebook page for our practice and was struggling to come up with new & interesting posts. So, while at the conference, I attended a presentation on Social Media to learn how to use Facebook to benefit the…


Added by Jill Nesbitt on January 31, 2013 at 9:06am — No Comments

Increasing production for the specialist in your office

Do you have a specialist practicing part time in your office? Most specialists these days are traveling to more than one office in order  to increase their productivity by reaching out to new patient populations. This approach works! Specialists who travel and spend a day working with a general dentist enjoy a significantly higher productivity level than those who work in just their…


Added by Jill Nesbitt on January 24, 2013 at 1:24pm — No Comments

Pay no attention to that man behind the curtain? Then you'll keep wasting your money at dental trade shows

Do you remember the tale of the Great and Powerful Oz? Sure, you may remember how he appeared to Dorothy and her friends once they arrived in the Emerald City, but do you remember how he got there? A simple magician from Kansas, he was blown to Oz in his hot air balloon. Dorothy used a house; he used a balloon. They both ended up over the rainbow.

Once he arrived in Oz, the former sideshow magician was seen as an all-powerful wizard. It wasn't that he had changed, but rather what…


Added by Kevin Henry on January 18, 2013 at 3:16pm — No Comments

New Uses for Old Things1

I’m a big fan of the magazine Real Simple. My favorite is the ‘New uses for old things’ section where they take something you use every day for one thing – and then come up with a unique way to utilize this item. Here are the Hall of Fame favorites by Real Simple just for fun.

So, with Real Simple’s inspiration, here are my dental practice…


Added by Jill Nesbitt on January 18, 2013 at 12:02pm — No Comments

If it looks easy, it’s not!

Have you ever watched a yoga video? Filmed in a serene nature setting, speaking in a calming voice, the yoga master easily lifts one  leg up behind her while leaning forward with the opposite arm. Slowly, smoothly, easily holding the pose for minutes at a time.

Have you tried yoga personally? I tried this exact pose and I could see my reflection in the window and burst out…


Added by Jill Nesbitt on January 14, 2013 at 7:15pm — No Comments

Personality makes a difference

There were plenty of vendors at the market by the Rialto Bridge in Venice, Italy, today. There were plenty who had the wares we were looking for, and there were plenty of price points on those wares in the various tents. We had walked around in the rain, and popped in and out of tents, for about 30 minutes before we came across Ivan. With a smile (which I perceived as real, not just plastered on), he welcomed us into his small tent. I looked around and saw some things that appealed to me and… Continue

Added by Kevin Henry on January 2, 2013 at 9:44am — 1 Comment

Training your new hire dental secretary using Dentrix On-Demand Training

It’s that time again in my practice – time to hire a new secretary.  Oh the joys of interviewing, hiring, orientation and training!


The good news is that we have our hiring process down to a science. Even better news, it’s run by the staff, so the dentists just have to meet and interview the candidates when they’re in for an observation – the staff takes care of…


Added by Jill Nesbitt on December 27, 2012 at 3:38pm — No Comments

It's December 21 ... and we're all still here. Now what do we do about it?

It’s December 21, 2012, and I’m sitting at my desk. I’m still here. My friends are still here. The Internet is still working. The lights are still on. I just checked with a friend of mine in Australia and he’s still here (even though the day is almost over for him). I just checked the weather and there are no immediate signs of solar flares or 100-foot waves. I think it’s safe to say that we’ve survived the apocalypse. As one of my friends texted me this morning, this has to be the lamest…


Added by Kevin Henry on December 21, 2012 at 9:52am — No Comments

Avoid dental lawsuits: Peer Review through your Dental Society

Have you had a patient complain about their dental work lately? Is your patient angry and asking for their money back? Are you angry because you know you did the best possible work and this patient is being completely unreasonable?

May I introduce a wonderful solution?  Peer Review through your Dental Society.

If you try to go toe-to-toe with your…


Added by Jill Nesbitt on December 18, 2012 at 6:05am — No Comments

Dentist Peer Review: A Practical Way to Improve Quality

One of the challenges of group practice is to keep all dentists providing similar high quality care. It’s true in dentistry “you’re only as strong as your weakest link” – or to put it a bit harshly, “one bad apple ruins the bunch.” For dentists that practice in groups, using an internal peer review process is a wonderful way to maintain quality.

My practice conducts an internal peer review process every six months. We evaluate three teams:

  • General…

Added by Jill Nesbitt on November 28, 2012 at 2:46pm — No Comments

American Dental Association’s Necrotic Policies Leads to Death of ADA Library


The library (heart of ADA) and its unknown future is just another outcome and consequence of ADA’s mismanaged policies and defunct leadership as it continues to thwart the underlying empathic core response to the oral healthcare needs of Americans.  ADA’s self-serving leadership continues to overlook the need of alternative providers such as denturists, dental health aide therapists, dental therapists and independent practices for dental hygienists in addressing solutions to…


Added by Gary W. Vollan L.D. on November 17, 2012 at 2:02am — 1 Comment

Thanksgiving shouldn't just be a day; it should be a lifestyle

Thanksgiving has always been, and will always be, one of my favorite holidays. It’s a time for great food, family, and football (you have to love the NFL triple-header). It’s also the kickoff to the holiday season (including all of the fun that Black Friday holds for those of us who like to get up at 3 a.m. to throw elbows with our fellow shoppers … but that’s a whole other diatribe).


Thanksgiving is also that one day that is set aside for us to count our blessings and give…


Added by Kevin Henry on November 15, 2012 at 10:30am — No Comments

Buying new dental technology? Compare products & train your staff: Here's How

We recently purchased new direct digital xray sensors for my group practice. This is the first major technology purchase in our practice for a handful of years and we took the time to do our 'due diligence' to compare the products and make the right choice for our practice. If you're facing a new technology purchase, here are some ideas on how to evaluate competitive products, train your staff and then follow up to make sure you're making the most of your purchase.

How to evaluate…


Added by Jill Nesbitt on November 8, 2012 at 10:37am — No Comments

Make sure each dentist is paid correctly in your group practice

“You don’t know what you’ve got, until it’s gone.” That old song applies to my office right now. I have an employee that only handles our daily deposit. She enters payments from all insurance checks, personal payments and EFTs from insurance every day and then takes the cash to the bank. She has worked for me for years and we have a lovely arrangement – she is paid at a relatively low rate and has almost total flexibility with her schedule. As long as she comes in every day to take care of…


Added by Jill Nesbitt on November 1, 2012 at 9:43am — No Comments

Is it ever wrong to quit chewing tobacco? Nolan Ryan thinks so.

OK, maybe Ryan, the baseball Hall of Famer, doesn't think it's wrong to quit chewing tobacco, but he certainly doesn't seem very pleased that one of his star players chose to quit in the middle of the season.

Josh Hamilton, an All-Star outfielder for the Texas Rangers (Ryan's former team and the team for which he currently serves as president), made the decision to kick his tobacco habit during the 2012 baseball season. Ryan said his decision to quit had a "drastic effect" on…


Added by Kevin Henry on October 11, 2012 at 2:56pm — No Comments

Patient testimonials – great dental marketing for your practice

Want new patients for your practice? Video patient testimonials are a powerful way to improve your Google ranking and increase conversions on your website. According to Pixability:

Video gets results

  • Video in email increases click-through rates by 96%
  • Press releases that include video have a 500% increase in views
  • Video on your website makes you 53 times more likely to show up on the first page of Google search…

Added by Jill Nesbitt on October 10, 2012 at 4:14pm — No Comments

Everything you need to know about the ADA Annual Session in San Francisco

If you're heading to San Francisco, click on the links below for information you can use in the City by the Bay...

For new products to see at the ADA Annual Session, please click here.

For an Insider's Guide to San Francisco, including tips from locals on restaurants and activities,…


Added by Kevin Henry on October 10, 2012 at 2:00pm — No Comments

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