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Collections - Past Due Dental Accounts

The sequence of steps used to follow up on past due accounts are as follows:

1. Statement

2. Patient Call

3. 2nd Statement with note or letter

4. Patient Call

5. Past Due Letter

6. Patient Call

7. Last Notice –…


Added by Cambridge Practice Consultants on June 2, 2014 at 9:06am — No Comments

Case Presentation Pointers

In a previous entry, I talked about percentage of staff pay and how to get that lowered by making your staff more efficient. The other way to get your percentage of staff pay into an acceptable range is to increase collections by increasing the percent of…


Added by Cambridge Practice Consultants on May 26, 2014 at 8:41am — 1 Comment

Case Presentation Percentage

What is a good case acceptance percentage?

Depends on what the 75% represents.

If the doctor routinely presents abbreviated  treatment plans…


Added by Cambridge Practice Consultants on May 19, 2014 at 8:14am — No Comments

Improve Your Social Media Presence Today: 9 Experts Share Their Opinion

Social media is getting huge, and dentists must participate in this digital revolution

Although marketing your practice offline is great, doing it online is even better.

We recently asked 9 dentists and agencies two questions:

- How important is social media for dentists?

- What are the most effective techniques that you use?…


Added by Paul Massari on May 12, 2014 at 12:16pm — 2 Comments

Broken Dental Appointments

Good management of your dental practice includes a scripting protocol for your Scheduling Coordinator (SC) to handle…


Added by Cambridge Practice Consultants on May 12, 2014 at 9:25am — No Comments

Bonus Systems & Dental Office Payroll Percent

Whatever dental bonus system you use it should be tied into a predetermined payroll percent.

Simple example:

Predetermined Payroll Percent: 25%

Collections for Month: 100K

Available for Payroll: 25K

Actual Payroll:…


Added by Cambridge Practice Consultants on May 5, 2014 at 11:22am — No Comments

Dental Implants - Under Attack on media, What is you approach?

Lately, we've seen many mainstream media has been lashing the dental implants practice. At least here in UK we've seen few different posts on cases where dental implants have gone seriously wrong. The story of the UK businessman who spent £25000 for dental implants and having some serious problems has gone viral these days. Are these news items impacting your practice? People have the options of so many…


Added by M Marz on May 2, 2014 at 5:54am — 1 Comment

Case Study: The Biggest Problem Facing Dental Practices

Patient Pursuit and Century Interactive release a study detailing the biggest source of lost revenue in dental practices: poor phone skills.

Video for Patient Pursuit Case Study

Added by Keaton Marks on April 30, 2014 at 11:41am — 1 Comment

Best Way to Lower Your Overhead

The best and most effective way to lower your overhead is to provide regular training to your staff.

Here's a datum you need to have under your belt: The less in-house training you provide, the higher your percent of payroll will be. Why Because proper…


Added by Cambridge Practice Consultants on April 28, 2014 at 10:25am — No Comments

Lady Gaga's wisdom teeth are history

Setting her experiences to her song "Poker Face," Lady Gaga tweeted "Wisdom teeth out. P-p-Percocet p-p-Percocet" after having her wisdom teeth pulled last week. She also posted a selfie hugging her stuffed monkey, tweeting, "I'm gonna put some meatballs in a blender."

So yes, as the Huffington Post noted, celebrities are just like the rest of us, having swelled cheeks and pain after having their wisdom teeth pulled. I think Lady Gaga gave oral surgery a pretty good…


Added by Meg Kaiser on April 24, 2014 at 9:31am — 1 Comment

Average Case Fee

A good dental practice management diagnostic tool is Average Case Fee (ACF). It is figured out by dividing production or collections by #…


Added by Cambridge Practice Consultants on April 21, 2014 at 9:02am — No Comments

Actions to take to fill up your dental schedule, cut down on no-shows/cancellations.

1. For those who take insurance get in "end of year" insurance out.

2. Have a short call list

3. Make sure that every patient has their next appointment scheduled before leaving

4. Follow-up on unscheduled treatment and missed…


Added by Cambridge Practice Consultants on April 14, 2014 at 10:21am — No Comments

A belated congratulations for a Frances Shook Award recipient

Karen Essell, RDH

We’ve had the good fortune in recent months of becoming acquaintances of two Michigan hygienists. Shirley Stroupe was the cover model in December 2012. Anne Gwozdek was the…


Added by Mark Hartley on April 7, 2014 at 11:27am — 1 Comment

Oil pulling received celebrity endorsement

Celebrities endorse oil pulling! Isn't that all you needed to hear in order to start your new oil pulling regimen? You can bet I'm on board! If stars do it, it must be amazing!

Well, that sounded as sarcastic as it was supposed to. I'll never understand why we mere mortals feel we need to emulate the stars in so many things.

And I almost hate to say this now, but in this case the celebrities might be on to something. Gwyneth Paltrow and Shailene Woodley ("The Descendants" and…


Added by Meg Kaiser on April 2, 2014 at 1:20pm — No Comments

Buying a dental practice? Tips and questions to ask.

A few tips and questions I advise you get answered:

1. Get an accurate count of active patients. Often this is greatly inflated. If the software has been correctly entered for all patients then the active patient count will be…


Added by Cambridge Practice Consultants on March 25, 2014 at 9:10am — No Comments

s there a weak link in your dental practice?

Your dental practice is as strong as its weakest link.

The problem is that the weakest link is probably you.

The good news? Your job as a dentist is safe. The bad news? Your dental practice may not be.

Some dentists have a poor dental…


Added by Cambridge Practice Consultants on March 17, 2014 at 8:54am — No Comments

Common mouth sores: causes and cures

Mouth sores can be very annoying and painful and can have many causes.

The causes can range from infections – bacterial, viral or fungal – to a loose orthodontic wire or a denture that doesn’t fit or a sharp edge from a broken tooth or filling.
But mouth sores may be symptoms of an underlying…

Added by Richard Neuman on March 13, 2014 at 8:58pm — 1 Comment

Windows, and Linux, and Apples. Oh my!

With support for Windows XP set to expire around the same time as Uncle Sam's yearly tax collection extravaganza, a lot of people are revisiting the question of what OS to run on their dental practice computers. HIPAA compliance specialists and those who sell dental offices new computers or…


Added by Gabriel Ruiz on March 12, 2014 at 10:43am — 1 Comment

How removable partial dentures can help you

Removable partial dentures usually involve replacement teeth attached to plastic bases, connected by metal framework.

They attach to your natural teeth with metal clasps or precision attachments. Precision attachments generally look better than metal clasps and are nearly invisible.
Crowns may be…

Added by Julian M. Tudose on March 12, 2014 at 3:32am — 1 Comment

Mydent offers new DEFEND Desensitizer

Mydent International’s newest addition to its preventative line is the DEFEND Desensitizer.  A universal desensitizing agent, this product can be placed under dental cements as well as temporary, provisional or final restorative…


Added by Eric Slone on March 11, 2014 at 1:42pm — No Comments

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