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New Product Review: Improve Office Communications with Cloud Based Dental Software

Cloud based dental software is all the rage these days due to its efficiency, safety and low cost. Aiming to help improve communication within the busy practice, AllProWebTools combines multiple business management tools into…


Added by Joseph Aquilina on February 9, 2015 at 10:40pm — No Comments

5 Questions to Ask When Hiring Administrative Assistance in Your Dental Practice

Having an administrative assistant is like having a carbon copy of you. Ideally, you want your assistant to have the same ideals, goals, and vision about your business that you do. However, it’s not easy to find someone who will adapt to your way of thinking, especially if that person is new in the dental industry. Finding the right candidate is hard, and with so many qualified (and unqualified) people vying for the position, once you’ve narrowed down your pile of resumes,…


Added by Charles Crawford on February 9, 2015 at 8:30am — No Comments

What Online Reviews Really Mean for Your Dental Practice?

Online reviews really matter whatever business you’re in. For many years - decades in fact - dental practices have relied on word of mouth to grow their patient list. Now, in the 21st Century, business growth depends on online reviews.


The great purpose of online review sites


Online reviews give Internet users easy access to local info and evaluations of local…


Added by Charles Crawford on February 7, 2015 at 7:30am — No Comments

Part B Deadline for all Dentists June 1, 2015

What exactly does this mean for dentists and their dental practices?

This means that if you have Medicare-eligible patients for whom you prescribe medication, or perform biopsies that require sending the patient's sample to a pathologist, or need to refer the patient to a specialist, you'll need to do one of the following:

Enroll as a Medicare provider

Dentists wishing to enroll as Medicare providers must accept assignment on all Medicare claims and…


Added by Diamond Billing on January 29, 2015 at 8:49am — No Comments

Want to grow your practice with Dental Sleep / Oral Appliances

Diamond Billing is a Billing company that specializes in Medical Billing of Oral Appliances along with all aspects of Medicare guidelines and credentialing.

Diamond Billing our process is a bit different from the all other billing companies.  We are a full service billing company, handling every aspect of the medical billing for you.  We provide a pre-authorization for each patient you request, we collect sleep studies from the physician (if applicable), we get…


Added by Diamond Billing on January 29, 2015 at 8:40am — No Comments

4 Ways You Can Communicate with Dental Patients More Efficiently

Dental practitioners need to be more effective in communicating with their patients. Your communication skills as a dentist plays a vital role in your practice’s success. Dental practitioners are evaluated by how well they communicate with their patients, whether it’s everyday conversations or utilizing software to explain dental procedures.


Years of dental practice experience has taught us how to effectively…


Added by Charles Crawford on January 28, 2015 at 7:30am — No Comments

Tiger Woods tries to cover missing tooth with skull scarf

It's been a while since I've addressed celebrity tooth world, but this one was too hard to pass up. Have you all seen the "news" about Tiger Woods' missing tooth? I must admit it caught me by surprise. 

The "official" story is that Tiger traveled to Cortina d'Ampezzo, Italy, to surprise girlfriend Lindsey Vonn and be part of her record breaking honor – breaking the number of World Cup wins by a woman with 63 wins. An overeager photographer trying to make his way to…


Added by Meg Kaiser on January 21, 2015 at 9:00am — No Comments

12 Ways of Outstanding Digital Marketing in 2015

Do you want to beat your competition using online marketing this 2015? Even if you aren’t a marketing expert, here are some tips that you can do to be able to achieve digital marketing success this year.


1. Focus on Your Target Market


Who are you selling to? This is the most important question that you need to ask yourself, and your digital…


Added by Charles Crawford on January 20, 2015 at 4:51am — No Comments

When male dental professionals behave stupidly

First of all, it should pointed out that Dalhousie University, which has been training dentists in Nova Scotia and adjoining provinces for a 100 years, accepts up to 38 new students every year. Secondly, for rather snooty reasons sometimes, Canadian dentistry tends to stay off the radar of American dental professionals.

So to think that the Canadians foster an “Animal House” way of conducting the training of dental students is very inappropriate.

But there is a small…


Added by Mark Hartley on January 15, 2015 at 10:45am — No Comments

3 Simple Step To Improve Your Dental Practice

In today's connected world, most web businesses have been advertising online for a while.  But did you know that local bricks-and-mortar businesses should also be advertising online?  This includes many service professionals.  As a matter of fact, many dental professionals have taken advantage of the internet as a platform for them to do marketing. 

You may be wondering..."How do I advertise online to an international audience…


Added by Gary Moore on January 11, 2015 at 12:07pm — 2 Comments

14 Facts About Dentist SEO I Never Knew

Search engine optimization in general

In the modern era of the Web, search engine optimization (SEO) has become tremendously valuable to businesses and individuals of all kinds. It works something like this: When surfing the Web, people will use search words in predictable ways. For example, if you were looking for information on dentists who work in Golden Valley, a community in the Minneapolis metropolitan area, then you would naturally type in something along the lines of “dentist… Continue

Added by Gary Moore on January 9, 2015 at 8:13am — No Comments

Making Patients Comfortable

As your dental receptionist become familiar with  patients she will know a little more about them and will be able to talk to them about their interests, etc.  This is very important.  She should make a point of bringing up what she talked about last…


Added by Cambridge Practice Consultants on January 8, 2015 at 5:30am — No Comments

Paid Holidays

The "Paid Holiday" policy I recommend you include in your general policy dental office manual is as follows:

Our dental practice provides paid time off on…


Added by Cambridge Practice Consultants on December 29, 2014 at 8:30am — 1 Comment

Handling the New Patient

Your dental receptionist should:

1. Greet the patient in a warm, friendly and professional manner. Be sure to introduce yourself, including your job title. Offer to hang up the patient’s coat.

2. Ask the patient to complete the necessary forms including signing off on…


Added by Cambridge Practice Consultants on December 23, 2014 at 9:00am — No Comments

Getting rid of the ring system

I have always used the ring system for my posterior composites. Lately, however, they keep losing them. So I decided to get rid of the rings and try the toffelmyre with an interproximal shaping tool. I am soo glad I did. It has saved me time of setting up the ring. My contacts have been all tight. Lastly we haven't been using those little hundred dollar rings. Is there a downside to using it?

Rancho Cucamonga Dentist

Added by Richard Buck on December 15, 2014 at 3:35pm — No Comments

Incoming Phone Calls

Income phone calls may lead your dental receptionist in a number of different directions.

Business calls should be forwarded to the appropriate staff member. For example, questions regarding insurance, accounts, collections would go to the Accounts Manager if you have…


Added by Cambridge Practice Consultants on December 8, 2014 at 9:30am — No Comments

3 Growing/interesting areas of Dentistry

Lately I have taken courses on 3 ways to expand my practice. However all three come with some heavy regulation. I just want to comment and get feedback on the issues.

First is Ozone Dentistry.

It seems as though Ozone is a legitimate combatant to almost all types of infection and does little to damage the human body. Sure there are some risks to it. Why is this not more popular? Why is it not getting a lot more research. I am a…


Added by Richard Buck on December 5, 2014 at 6:03pm — No Comments

New Patient Call In Script

Your dental office receptionist will be the first contact new patients have with your office. Her voice is the first one they hear. The way she handles herself over the phone, as well as at the front desk, is key to getting and keeping new patients.

I recommend the following as a…


Added by Cambridge Practice Consultants on November 26, 2014 at 8:30am — No Comments

Are you considering doing something other than Dental Hygiene?

I got hurt around 2 years ago (neck trauma) which made going back to dental hygiene not possible. So I chose to stay at home with my kids as it's supposed to be the most important job you'll do in your life. Though I really missed the connection I got with my patients every day.

I am seriously considering becoming a life coach helping other dental hygienists find a new path and/or career either due to burn out or injury. I am looking to have a discussion with women that find…


Added by Heidi Baker on November 17, 2014 at 6:01pm — 1 Comment

Your Receptionist and Office Communications

I recommend that your telephone never ring more than three times before being answered. If the receptionist is on another line or otherwise engaged then one of the other staff should help out. Ideally you have telephones throughout the office, so if the receptionist is somewhere other than…


Added by Cambridge Practice Consultants on November 17, 2014 at 10:00am — No Comments

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