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How to Drop a Dental PPO Plan

Have you been thinking about dropping one of your PPO plans because you just can't take their reduced fee schedule any longer?

There is a way to handle this properly. You want to let your patients know about your decision - and you want to help them understand why you're dropping their plan. You want to extend the opportunity to continue their dental care in your practice…


Added by Jill Nesbitt on November 22, 2013 at 1:08pm — No Comments

What can Apple can teach you about management of a dental practice?

Several years ago, when my Mac laptop still had a battery that could be taken out, I called Apple to order a new one as my old battery had stopped holding much of a charge. I was leaving town the next afternoon to consult a dentist…


Added by Cambridge Practice Consultants on November 18, 2013 at 8:02am — No Comments

Do you know who Bob Barkley is?

I was inspired by a dentist this morning who shared his vision of dental wellness - and he reminded me of Bob Barkley. Amazing man. Talk about inspiring!

If you know Bob Barkley

Then count yourself as lucky. And, if beyond just knowing of this dentist and his work, you also agree with his ideas and approach, then you are rare indeed. Have you implemented his ideas into your…


Added by Jill Nesbitt on November 15, 2013 at 1:51pm — No Comments

A Patient-ized View of Your Dental Office

A good drill for any dentists to do is try to eyeball your dental office as if you are a new patient.

Stroll around the parking lot, take a seat in the lobby and view the surroundings. Sit in each of the dental chairs and look up at the ceiling. What uncover can be some really…


Added by Cambridge Practice Consultants on November 11, 2013 at 8:00am — No Comments

Has Your Front Desk Been Taken Over by a Porn Site?

Recently I was using a dental client’s computer and noticed that it was running really slow. On a hunch, I installed anti-spyware software.

Spyware, for those of you who don’t know, is computer software that is installed secretly on your computer to intercept or take…


Added by Cambridge Practice Consultants on November 4, 2013 at 7:22am — No Comments

What can a hygienist do when her schedule falls apart?

In most dental practices, if the hygiene schedule is open, the hygienist doesn't work. This is the trade-off for hygienists being the highest-paid members of the staff – they can only be paid when the schedule is full. So, how does your practice handle it when the hygiene schedule falls apart?

The wrong things to do

It makes me crazy…


Added by Jill Nesbitt on November 1, 2013 at 10:59am — No Comments

So, What Does Accelerated Depreciation Really Mean?

So, what does accelerated depreciation really mean?

As a business owner, there is no doubt about it…you have plenty to worry about. From making sure that your business is running smoothly, all your supplies are ordered, the day to day operations run without fail and, of course, the filing of your yearly taxes. Did you know that by using …


Added by Jeff Hobbs on October 30, 2013 at 7:00am — No Comments

Dental Office takes Accelerated Depreciation using Cost Segregation

Dental Office takes Accelerated Depreciation using Cost Segregation!

Dr. Brian Dorman, DMD, recently came to us at Segregation Holding to inquire how a cost segregation study could benefit his dental practice. The Center for Oral & Facial Surgery located in Anthem, AZ…


Added by Jeff Hobbs on October 28, 2013 at 8:00am — No Comments

When was the last time you sent statements?

Many dentists assume that because they have money coming in that their office manager is sending statements and running an organized collections system. This is not always true. Here's a quick & easy way to confirm that your practice sent statements last month.

In less than 5 minutes, you will know whether to appreciate your staff for a…


Added by Jill Nesbitt on October 25, 2013 at 10:37am — No Comments

Doctor Production versus Hygiene Production

The amount of production that should come from hygiene all depends upon the production of the dentist and the type of hygiene care delivered. 

I have one client who produces $5000.00 a day. His hygienist produces $1200.00 a day. Another client produces $2200.00 a day. His…


Added by Cambridge Practice Consultants on October 21, 2013 at 9:53am — No Comments

Miley Cyrus from a dental perspective

Yes, I'm among those who wish Miley Cyrus would quit her over-the-top antics. She was cute as Hannah Montana, and she does not have to go to such great lengths to tell us she's grown up. Did she ever stop to think she could sell songs because her voice is decent? When my daughter asked me to listen to "Wrecking Ball" because "It's not that bad, Mom," I daresay I agreed.

But I digress before I even get started. In one of her latest photos, and actually quite a few before this one,…


Added by Meg Kaiser on October 14, 2013 at 11:52am — No Comments

Real time, real world data to run your practice

Production Doesn't Tell the Real Story

Do your staff see your production and think everything is great? And, since they see solid production - do they expect to receive a raise this year and maybe even a bonus?

Meanwhile, are you looking at your lower and lower reimbursements now that you've…


Added by Jill Nesbitt on October 14, 2013 at 9:41am — No Comments

Are your hygiene hours stating the same are going down

Let’s do some basic math.

Let's say you’re getting 30 new dental patients a month. That’s 360 new dental patients in a year which means a possible 720 hygiene appointments.

So are you adding new hygiene days to your schedule? If you’re not then there are big, gapping holes in your dental recare…


Added by Cambridge Practice Consultants on October 14, 2013 at 8:45am — 2 Comments

How To Use A Kodak 5000, 6000, and 6100 Sensor in Dexis Imaging Software

Had a request come in from a Dr wanting to know if he could use a Kodak sensor with his current Dexis software.  I says, sure can!  Here’s a little tutorial.  If you need additional help just call 800-821-8962 or email me

First thing you have to do is download and install the Kodak RVG TWAIN Driver from this link: SetupRVGTwain  When running the install make sure to check…


Added by Jacob Scheiterlein on October 8, 2013 at 10:22am — 1 Comment

Broken Sensors - Why They Break - Is Digital X-ray Affordable

This post is a response to a question about why sensors break, whether or not new sensor cables on Schicks will be more durable and whether or not sensors in general are affordable.

The thing is that the new cable will have all the problems that the old cable has. The problem is pretty simple you have copper wires that are of a very small gauge so that they can make the cable thin and flexible. To compare for you, a network cable has 24GA…


Added by Jacob Scheiterlein on October 8, 2013 at 10:00am — 1 Comment

New Patient Insurance Phone Script

Thank you for calling, this is _________ I can help you?


(Do you take Aetna Insurance?)


Whom am I speaking with?


(I am Mrs. New Patient, do you take Aetna?)


Mrs. New patient, I would need to check if your insurance company allows you to use a…


Added by Cambridge Practice Consultants on October 7, 2013 at 9:00am — No Comments

Baldrige for Dentists

Baldrige: The Traffic 'Copter

Have you ever sat in a traffic jam? What are you thinking? Perhaps looking around to figure out if moving into another lane will help or checking the time to determine if you're going to be late for your appointment? You can only see a few cars ahead and behind, so you are forced to make decisions with very little…


Added by Jill Nesbitt on October 4, 2013 at 2:36pm — No Comments

Planes, trains and autoclaves

Diamond burrs to autoclaves and 3D cone beam systems, the big suppliers collectively carry and service them all. Fortunately, there are choices associated with each product but a bear to compare while shopping. Some suppliers carry exclusive business arrangements with…


Added by Ted Takahashi on October 2, 2013 at 12:12pm — No Comments

Always putting out fires?

Does your management consist of always putting out fires? The reason why you’re always trying to solve things frantically today may lie in how you do your dental office meetings in the morning.

Often morning huddles are being done but the dentist is solely contributing to the meetings and…


Added by Cambridge Practice Consultants on September 24, 2013 at 10:00am — No Comments

Yearly Recall: Using Dentrix to reactivate patients not seen in over a year

The top priority for dental office managers is to fill the schedule. Most practices have a system to contact patients when they are due for their 6 month checkup. However, what about patients that end up overdue? To stay in contact with these patients and try to get them back into your schedule is an untapped market. This is one way to run a successful dental…


Added by Jill Nesbitt on September 23, 2013 at 1:50pm — No Comments

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