PennWell Dental Group

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November 2014 Blog Posts (5)

New Patient Call In Script

Your dental office receptionist will be the first contact new patients have with your office. Her voice is the first one they hear. The way she handles herself over the phone, as well as at the front desk, is key to getting and keeping new patients.

I recommend the following as a…


Added by Cambridge Dental Consultants on November 26, 2014 at 8:30am — No Comments

Are you considering doing something other than Dental Hygiene?

I got hurt around 2 years ago (neck trauma) which made going back to dental hygiene not possible. So I chose to stay at home with my kids as it's supposed to be the most important job you'll do in your life. Though I really missed the connection I got with my patients every day.

I am seriously considering becoming a life coach helping other dental hygienists find a new path and/or career either due to burn out or injury. I am looking to have a discussion with women that find…


Added by Heidi Baker on November 17, 2014 at 6:01pm — 1 Comment

Your Receptionist and Office Communications

I recommend that your telephone never ring more than three times before being answered. If the receptionist is on another line or otherwise engaged then one of the other staff should help out. Ideally you have telephones throughout the office, so if the receptionist is somewhere other than…


Added by Cambridge Dental Consultants on November 17, 2014 at 10:00am — No Comments

Introducing OAP 60-Second Retainer Cleaner, Persulfate-Free!

If your patients are concerned about Persulfate in their retainer cleaner, tell them about OAP Cleaner. This new product comes in two forms: a gel and a foam. Both products kill 99.9% of bacteria on their Invisalign aligner or retainer in just 60 seconds with no Persulfate. (As confirmed by independent lab…


Added by Lynn Schneider on November 13, 2014 at 12:17am — No Comments

Job Descriptions and Hiring

Cambridge Dental Consultants recommends that you provide each applicant with a job description summary of the position for which they are applying at the time they are given the application to fill out. You should…


Added by Cambridge Dental Consultants on November 3, 2014 at 9:49am — No Comments

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