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November 2012 Blog Posts (8)

Dentist Peer Review: A Practical Way to Improve Quality

One of the challenges of group practice is to keep all dentists providing similar high quality care. It’s true in dentistry “you’re only as strong as your weakest link” – or to put it a bit harshly, “one bad apple ruins the bunch.” For dentists that practice in groups, using an internal peer review process is a wonderful way to maintain quality.

My practice conducts an internal peer review process every six months. We evaluate three teams:

  • General…

Added by Jill Nesbitt on November 28, 2012 at 2:46pm — No Comments

American Dental Association’s Necrotic Policies Leads to Death of ADA Library


The library (heart of ADA) and its unknown future is just another outcome and consequence of ADA’s mismanaged policies and defunct leadership as it continues to thwart the underlying empathic core response to the oral healthcare needs of Americans.  ADA’s self-serving leadership continues to overlook the need of alternative providers such as denturists, dental health aide therapists, dental therapists and independent practices for dental hygienists in addressing solutions to…


Added by Gary W. Vollan L.D. on November 17, 2012 at 2:02am — 1 Comment

Thanksgiving shouldn't just be a day; it should be a lifestyle

Thanksgiving has always been, and will always be, one of my favorite holidays. It’s a time for great food, family, and football (you have to love the NFL triple-header). It’s also the kickoff to the holiday season (including all of the fun that Black Friday holds for those of us who like to get up at 3 a.m. to throw elbows with our fellow shoppers … but that’s a whole other diatribe).


Thanksgiving is also that one day that is set aside for us to count our blessings and give…


Added by Kevin Henry on November 15, 2012 at 10:30am — No Comments

When a professional baseball player comes to your office...

It's always good to make every patient feel welcome, but this office went overboard when Steve Johnson, a member of the Baltimore Orioles, showed up for his regular appointment. It definitely made an impression on him as you can see in this article from

Added by Kevin Henry on November 9, 2012 at 1:25pm — No Comments

Buying new dental technology? Compare products & train your staff: Here's How

We recently purchased new direct digital xray sensors for my group practice. This is the first major technology purchase in our practice for a handful of years and we took the time to do our 'due diligence' to compare the products and make the right choice for our practice. If you're facing a new technology purchase, here are some ideas on how to evaluate competitive products, train your staff and then follow up to make sure you're making the most of your purchase.

How to evaluate…


Added by Jill Nesbitt on November 8, 2012 at 10:37am — No Comments

What is your company's Web and social media strategy? One expert shares his thoughts...

Avinash Kaushik, described as an influential and respected voice who puts a common sense framework around the chaotic world of web analytics, recently spoke to the Dental Trade Alliance gathering in Napa, Calif., on "Reinventing your digital existence." Following are some of his comments he shared with the audience...

There are three things I am very interested in. The first is influence. How do you get customers to buy? You used to buy influence by buying ads in newspapers. However,… Continue

Added by Kevin Henry on November 2, 2012 at 11:41am — No Comments

Thoughts on being a catalyst in business from a speaker at the Dental Trade Alliance meeting in Napa, Calif.

Jeanne Liedtka, a faculty member at the University of Virginia's Darden Graduate School of Business and former chief learning officer at United Technologies Corporation, recently spoke to the Dental Trade Alliance gathering in Napa, Calif., on "The catalyst: How you can lead extraordinary growth." Following are some of her comments she shared with the audience...

Most managers have one of their top three issues how they can grow their company organically. There are lots of different… Continue

Added by Kevin Henry on November 1, 2012 at 1:19pm — No Comments

Make sure each dentist is paid correctly in your group practice

“You don’t know what you’ve got, until it’s gone.” That old song applies to my office right now. I have an employee that only handles our daily deposit. She enters payments from all insurance checks, personal payments and EFTs from insurance every day and then takes the cash to the bank. She has worked for me for years and we have a lovely arrangement – she is paid at a relatively low rate and has almost total flexibility with her schedule. As long as she comes in every day to take care of…


Added by Jill Nesbitt on November 1, 2012 at 9:43am — No Comments

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