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November 2011 Blog Posts (10)

Customer Service Ideas to Keep Your Patients Satisfied and Loyal to Your Dental Practice

Patients are the lifeblood of any practice. Without them, the practice does not exist. Promotions and big advertising budgets can drive large numbers of new patients to the practice, but the key to success is retaining those new patients. Here are some simple ideas to keep your patients satisfied and coming back.

Great patient service creates loyalty and builds your patient base. It is also about creating a positive experience that patients will share with their friends and family.…


Added by Ken Smith on November 30, 2011 at 9:55am — No Comments

Kate Middleton had work done on her smile

What are the British known for? Bad teeth, royalty included! Even Kate Middleton can't escape the British teeth stigma. Her "before" pictures show that while her teeth weren't horrible, you can definitely see the improvement in the right-hand photo.

But unlike many American celebrities, the Duchess of Cambridge didn't want a blinding…


Added by Meg Kaiser on November 29, 2011 at 10:11am — No Comments

Thoughts on technology from Peter Leyden

Editor's Note: At the recent Dental Trade Alliance meeting in Washington, D.C., I had the chance to hear thoughts on technology from Peter Leyden. Leyden is the Founder and CEO of Next Agenda, a new media startup helping organizations solve complex challenges by connecting offline and online worlds through the innovative use of video and then scaling up online collaboration through the use of next generation web tools. He works with clients who are wrestling with large-scale public…


Added by Kevin Henry on November 23, 2011 at 11:54am — No Comments

Introducing Weave Connect

Weave Communications started over 3 years ago doing hygiene recalls for dentists to schedule their overdue patients. It was our goal to make hygiene recalls as effective as possible. As we strived to improve our services, we realized that the most effective operations for dental offices couldn’t occur with the current tools that existed. We knew that to achieve our goals, we had to build something new; a tool that would “weave”…


Added by Jake Larsen on November 22, 2011 at 11:46am — No Comments

The new Twilight movie is upon us

I found this article during my google "teeth" search and laughed all the way through it. The author, Emily McLean, compared her root canal experience to watching the new Twilight movie. Guess she isn't a fan, huh? I sure don't understand the attraction, so I'm sure that's why I found the review so humorous.

My favorite quote closes out her review — "Dentists are painful and hideously expensive but necessary. Twilight is painful, costs you 100 kroner and is absolutely not…


Added by Meg Kaiser on November 17, 2011 at 11:49am — 4 Comments

Dental Marketing Insider Tip # 1

When you search for dental marketing tips you will most certainly find the following:

Dental marketing needs to be…


Added by Dr. Madlena Kantscheff on November 14, 2011 at 8:00am — No Comments

The Top Secret for Making Your Dental Business Successful and Profitable

We all live in an information age. It seems like on every corner we turn we are flooded with tips on how to grow our business,how to make it successful and…


Added by Dr. Madlena Kantscheff on November 13, 2011 at 8:00am — No Comments

Thoughts from Cal Ripken Jr.: 8 Elements of Perseverance That Make the Difference

Note from Kevin Henry, managing editor of Dental Economics and editor of Proofs: I recently had the chance to hear Cal Ripken Jr., speak at the closing portion of the Dental Trade Alliance annual meeting in Washington, D.C. Ripken holds the all-time Major League Baseball record for consecutive games played with 2,632 during a stretch from 1982 until 1998. He gave a very interesting talk on “8 Elements of Perseverance That Make the Difference,” which is the…


Added by Kevin Henry on November 4, 2011 at 1:40pm — 1 Comment

What's going on with dental insurance especially Delta?

Both of my parents are dentist and I joined them in practice about five years ago. Growing up in and around the dental practice, I always heard stories about Delta Dental and how they were founded by dentists for dentists in 1954. My parents and their dental friends also spoke about Delta Dental being the gold standard for dental insurance. I think dentists’ outlook on Delta is beginning to change.


Here are a series of actions by Delta that are affecting dentist’s…


Added by Jonathan Ford on November 3, 2011 at 3:43pm — No Comments

Thoughts on the American and world economy from economics editor Zanny Minton Beddoes

Zanny Minton Beddoes is the Economics Editor for The Economist, based in Washington D.C. She oversees the magazine’s global economics coverage, managing a team of writers around the world. She was the opening speaker of the DTA's annual meeting in our nation's capital, and I captured some of the high points from her talk below.

My job is to set the scene for the rest of your discussions. We're living in a connected world where something that happens in a far-off place like Athens can… Continue

Added by Kevin Henry on November 2, 2011 at 10:05am — 1 Comment

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