PennWell Dental Community
There are times when the practice owner or manager does something inadvertently that lead employees to be dissatisfied. If the situation continues long term, staff problems can fester and turn into bigger issues.
If problems grow beyond the breaking point, the practice becomes exposed to staff turnover or even employee lawsuits. A recent newsletter from the Michigan Chamber of Commerce outlined ten common mistakes managers and leaders make that leads to employee…Continue
Added by Ken Smith on July 29, 2011 at 11:46am — No Comments
The hygiene department is the engine of the dental practice. Without an effective hygiene department the rest of the practice slows down and will eventually stop treating patients. So how can we build greater value in hygiene for both the patients and the practice? Here are a few tips:
1). Make sure patients feel comfortable.
I'm not talking about pain; I’m talking about the interaction of the office…Continue
Added by Kristpher Dunne on July 29, 2011 at 1:03am — No Comments
Most dental technology products offer service, support and extended warranties. With dental software, updates are wrapped within the support costs…a necessary evil. Add computer hardware…Continue
Added by Ted Takahashi on July 27, 2011 at 9:50am — No Comments
Are you old enough to remember the Basic Four? We were supposed to eat a balanced meal of four food groups: milk, meat, fruits/veggies and grains. Actually, this wasn’t the first foray into healthy eating guide. The USDA developed the first food guide in 1916, almost a hundred years ago. During the 1940’s, there were seven basic food groups. Then came the basic four in the ‘50’s, and the crazy, confusing food pyramid of 1992. This food pyramid evolved into another, still confusing…Continue
Added by Sheri Doniger on July 24, 2011 at 7:05pm — No Comments
Emphasizing the importance of oral health care in the lives of children in the United States could help solve a few problems that have taken noticed throughout the country. Some of these problems, as reported by the partnership coalition for Healthy Mouths, Healthy Lives are that poor dental care leads to dental disease and negatively impacts child’s ability to learn, to develop self esteem, and in some cases to even speak properly. Also, 51 million school hours are lost annually due to…Continue
Added by Jake Larsen on July 22, 2011 at 12:53pm — No Comments
Trying to keep the peace among your staff knowing there are differences in pay between them? Do you pay staff doing the same job differently? One has a special incentive program and you don't want the others to know? In an effort to avoid controversy or complaints about those differences, doctors attempt to put policies in place to prevent those conversations.
However, are you familiar with the National Labor Relations Act (NLRA)? If not, you will want to know about rules that…Continue
Added by Ken Smith on July 21, 2011 at 3:45pm — No Comments
It can be very frustrating to have patients miss their appointments. There are legitimate excuses that patients may have, emergencies and other unpredictable factors will always exist, but what can you do to motivate your patients to not miss their appointments?
Many practices have implemented cancelation policies that include charging patients a fee for missed appointments. While this may work for some practices I don’t believe this to be the most effective solution because…Continue
Added by Jake Larsen on July 18, 2011 at 4:35pm — No Comments
It is Monday morning; a new week is ahead of you. But this one is going to be wonderful, different from the last one. Today is going to be incredible.
You got some rest during the weekend, made a decision to spend more time with your family, work less at the dental office and enjoy yourself and your life fully.
You want to finally be able to drink your morning coffee without having to rush to work, taking in the smell of freshly brewed coffee beans. You made…Continue
Added by Dr. Madlena Kantscheff on July 18, 2011 at 7:00am — No Comments
Added by Kent Harlan, CPA on July 15, 2011 at 8:09pm — No Comments
It can often be a challenge to manage absenteeism and attendance of your staff. Obviously, some absences are unavoidable, but asking for anything less than perfect is the surest way to encourage poor attendance. If you want to motivate people to be at work, you must do more than threaten them. Start by telling your staff what you really want from them: perfect attendance.
Pay attention when someone's attendance fails to meet your expectations. Doctors and office manners typically say…Continue
Added by Ken Smith on July 15, 2011 at 7:50am — No Comments
Reminding your patients to come in for their bi-annual check-up is a very important task for all dental offices. Not only does it help your practice to maximize revenues, but it also helps patients to stay current on their dental care and maintain good oral health. At Weave we have specialized in scheduling overdue hygiene patients for the past 3 years and over this time period have found techniques to make dental recalls more effective. Here are a few tips from our experience on how you can…Continue
Added by Jake Larsen on July 12, 2011 at 12:08pm — No Comments
Can anyone tell me how to calculate the % of nitrous oxide taking into account that nitrous has oxygen in it already or does it? Do I need to account for that or is it just a simple equation of dividing the Nitrous by the Oxygen?
Added by Shawna Maker on July 11, 2011 at 4:38pm — No Comments
I'm not a movie reviewer, but I laughed and laughed through "Horrible Bosses." I'm not alone in the DE and RDH offices. Therefore, we recommend it.
The actors are good, the plot is hilarious, and there are enough twists and turns to keep it interesting. Charlie Day plays Dale Arbus, a dental assistant to Jennifer Aniston's "man eating" dentist and "horrible boss."
Wikipedia had this to say about the dental setting: "Designing the office of…Continue
Added by Meg Kaiser on July 11, 2011 at 9:25am — No Comments
The American Dental Association suggests that people should visit the dentist at least two times annually. However, due to the recent downturn in the economy, many patients have been put under financial strain and have been forced to cut their living costs in order to make ends meet. One of the first costs that many people have chosen to cut is their visit to the dentist. According to a recent article published by the…Continue
Added by Jake Larsen on July 8, 2011 at 3:20pm — No Comments
A challenge often faced by the leaders of a dental practice is finding ways to keep the team motivated and excited day to day. By definition, the team is following you as their leader. Actions you take and things you do can greatly influence the motivation levels of your staff. Here are a few suggestions to get the team pumped up.
Set clear goals with ways to achieve them
Grandiose plans with unrealistic expectations will not excite any employees. Your staff…Continue
Added by Ken Smith on July 7, 2011 at 8:44am — No Comments
From the artist who brought us the lyrics declaring "I brush my teeth with a bottle of Jack" comes tooth jewelry. Ke$ha has issued a plea for fans to send her their teeth. Yuck.
Her plans? To make jewelry with fans' teeth. Unfortunately I couldn't find any follow-up since her initial request the end of May, which has received mixed fan reviews, from "that's gross" to "I'd be her slave any day."…Continue
Added by Meg Kaiser on July 6, 2011 at 10:35am — No Comments
The ADA Annual Session brings together leaders in dental practice, research, academics and industry to present more than 260…Continue
Added by Jake Larsen on July 1, 2011 at 11:15am — No Comments