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January 2013 Blog Posts (10)

Social Media Marketing – The Office Manager role

In October 2010, I attended the American Dental Association’s annual conference in Orlando. Just a few months before, I started a  Facebook page for our practice and was struggling to come up with new & interesting posts. So, while at the conference, I attended a presentation on Social Media to learn how to use Facebook to benefit the…


Added by Jill Nesbitt on January 31, 2013 at 9:06am — No Comments

Increasing production for the specialist in your office

Do you have a specialist practicing part time in your office? Most specialists these days are traveling to more than one office in order  to increase their productivity by reaching out to new patient populations. This approach works! Specialists who travel and spend a day working with a general dentist enjoy a significantly higher productivity level than those who work in just their…


Added by Jill Nesbitt on January 24, 2013 at 1:24pm — No Comments

Pay no attention to that man behind the curtain? Then you'll keep wasting your money at dental trade shows

Do you remember the tale of the Great and Powerful Oz? Sure, you may remember how he appeared to Dorothy and her friends once they arrived in the Emerald City, but do you remember how he got there? A simple magician from Kansas, he was blown to Oz in his hot air balloon. Dorothy used a house; he used a balloon. They both ended up over the rainbow.

Once he arrived in Oz, the former sideshow magician was seen as an all-powerful wizard. It wasn't that he had changed, but rather what…


Added by Kevin Henry on January 18, 2013 at 3:16pm — No Comments

New Uses for Old Things1

I’m a big fan of the magazine Real Simple. My favorite is the ‘New uses for old things’ section where they take something you use every day for one thing – and then come up with a unique way to utilize this item. Here are the Hall of Fame favorites by Real Simple just for fun.

So, with Real Simple’s inspiration, here are my dental practice…


Added by Jill Nesbitt on January 18, 2013 at 12:02pm — No Comments

Farting worker charged with "hostile work environment"

Let's be honest. We're all human and we all have gas. It's just a fact of life. People Magazine's Sexiest Man Alive? Those Victoria's Secret models? Yep, they let one rip every once in a while.

While it may be in our human nature to pass gas ... or fart ... or make wind ... or whatever you want to call it, rarely do we actually want to smell it coming from someone else. I have friends who have told me horror stories about people farting and then pulling the bed covers over…


Added by Kevin Henry on January 15, 2013 at 11:05am — No Comments

If it looks easy, it’s not!

Have you ever watched a yoga video? Filmed in a serene nature setting, speaking in a calming voice, the yoga master easily lifts one  leg up behind her while leaning forward with the opposite arm. Slowly, smoothly, easily holding the pose for minutes at a time.

Have you tried yoga personally? I tried this exact pose and I could see my reflection in the window and burst out…


Added by Jill Nesbitt on January 14, 2013 at 7:15pm — No Comments

I'd like to pay at least $5 for my dental treatment today

I happen to know a few people who quarrel over a bill. In one sense, I admire them, particularly when the bill contains a long list of surcharges that seem to border on insanity.

The closest I come to any sort of eruption are hotel bills. Every governmental entity within 200 miles adds a tax to the bill viewed when I check out. For environmental reasons, the hotel leaves a little placard out asking if I would mind using the same towel twice. I use the same towel multiple times at…


Added by Mark Hartley on January 14, 2013 at 4:00pm — No Comments

The green button makes it work?

A book I recently checked off against my bucket list was 2000’s “Me Talk Pretty One Day” by David Sedaris. I have been trying to read books nominated for the Thurber Prize for American Humor (Sedaris won the award for this book in 2001). The book certainly has my recommendation for anyone seeking a belly laugh or two, but I want to briefly refer to a couple of quotes from it.

The essays in “Me Talk Pretty One Day” come across as being biographical for the most part. There are many…


Added by Mark Hartley on January 10, 2013 at 4:28pm — No Comments

1,111 new patients

As all dental office managers and small business owners know, right now its end of month, end of quarter and end of year. For me, it’s time to measure the results of the year – time to see how all the projects, new ideas, and meetings turned out. It always feels like report card time when I run my end of year numbers – and like any good schoolgirl, I want all A’s. 

That’s why I was particularly happy to see my new patient number for 2012: 1,111 new patients. The last time our practice…


Added by Jill Nesbitt on January 3, 2013 at 10:15am — No Comments

Personality makes a difference

There were plenty of vendors at the market by the Rialto Bridge in Venice, Italy, today. There were plenty who had the wares we were looking for, and there were plenty of price points on those wares in the various tents. We had walked around in the rain, and popped in and out of tents, for about 30 minutes before we came across Ivan. With a smile (which I perceived as real, not just plastered on), he welcomed us into his small tent. I looked around and saw some things that appealed to me and… Continue

Added by Kevin Henry on January 2, 2013 at 9:44am — 1 Comment

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