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Eyeball Your Practice

Something you can do to immediately help your practice is to look at your practice from the patient's perspective.

What I mean is eyeball your dental office as if you are a new patient. Listen to how your front desk handles new patient calls, stroll around the parking lot, take a seat in the lobby and view the surroundings. Visit the patient restroom. Sit in each of the dental chairs and look up at the…

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Added by Cambridge Practice Consultants on September 1, 2015 at 10:30am — No Comments

When It Comes To Flossing – Take What the Patient Gives You

Is Floss Really The Best Choice For Inter-proximal Plaque Control?

Dental floss has long been the standard for inter-proximal plaque control. We stress the importance of its use to our patients and they all embrace it. From that day forward they are flossing every day without fail. No further discussion of it is ever needed, right? For any of you that find this to be true you need read no further.…

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Added by Richard L. Pascoe DDS MS on August 31, 2015 at 4:33pm — No Comments

Dismissing Staff

If you find dismissing staff emotionally hard to deal with you are not alone.

After consulting dentists for 20+ years I can tell you that firing staff is very often the most difficult function a practice owner has to perform.

These two points may help you get over the emotional part:

a. Staff are the ones deciding…

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Added by Cambridge Practice Consultants on August 25, 2015 at 9:07am — No Comments

Dental Floss Compliance - It's Easy!

Dental Floss Compliance – It’s Easy???

Dental floss has long been the standard for interproximal plaque control. We stress the importance of its use to our patients and they all embrace it. From that day forward they are flossing every day without fail. No further discussion of it is ever needed, right? For any of you that find this to be true you need read no further!

If the above scenario doesn’t fit the description of your patients use of dental floss, why doesn’t it? You…

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Added by Richard L. Pascoe DDS MS on August 21, 2015 at 8:48am — No Comments

Out of Network Financial Arrangements

Let’s the patient needs a crown and your UCR is $1000.00:

  1. Verify benefits to determine how much the insurance company is expected to pay. For example, $350.00.
  2. Tell the patient you will bill insurance company for the pay $350.00.
  3. Inform the patient they are…
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Added by Cambridge Practice Consultants on August 18, 2015 at 11:52am — No Comments

Why Not Sharpen The Face Of The Instrument?

Over the years, I have seen many educators who recommend sharpening the face of dental curettes and scalers, not the sides. They use a round stone and stroke the face of the instrument from heel to toe. I find several reasons that make this technique inappropriate.

First, think of a scaling stroke. Where is the major direction of force on the blade of that instrument? Logic tells me it is perpendicular to the face of the blade. (Picture 1) Think about what happens when you sharpen…

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Added by Richard L. Pascoe DDS MS on August 12, 2015 at 6:22pm — No Comments

Hand Dental Instruments vs. Mechanical Scaling Devices

Hand Dental Instruments vs. Mechanical Devices – Which To Use?

Since mechanical scaling devices came into being in the mid 1950’s there has been a debate over what to use. To this day, there are offices that strictly use hand instrumentation. There are offices that have almost no hand instruments at all, and in the middle, are the majority of offices that use both.

I must admit, I’m mostly a hand instrument guy. I was trained in that era. For me, I truly feel I can scale and…

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Added by Richard L. Pascoe DDS MS on July 29, 2015 at 2:08pm — No Comments

Dental Instrument Sharpening – Wire Edges?

Wire Edges: The Good, The Bad, Or The Meaningless

What are wire edges? They are tiny projections of metal on the edge of a sharpened surface of a dental instrument. In a nut shell, I feel wire edges are meaningless.

When sharpening dental instruments, metal is drawn in the direction of the sharpening stroke. When sharpening the side of the instrument, functional wire edges are created. They are parallel to the cutting stroke (Fig. 1). Many feel that these wire edges are truly…

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Added by Richard L. Pascoe DDS MS on July 16, 2015 at 2:02pm — No Comments

DIFFERENT TYPES OF DENTAL SURGERY

Maxillofacial surgery

The branch of maxillofacial surgery is surgical treatment involving diagnosis, and treatment with medication and operations. The surgery treats conditions related to mouth, neck, jaws and face. This also look over disorders like neck cancers, salivary gland diseases, facial disproportion, facial pain, impacted teeth, cysts and jaw tumors also with other disorders of the oral mucosa such as mouth ulcers and…

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Added by Allyson James on July 16, 2015 at 2:13am — No Comments

6 Ways to Get Your Child Excited About Brushing

At my practice, Idlewild Family Dentistry, I'm often asked by parents for tips to help motivate their children to take a proactive approach to care for their teeth. 

With that in mind, I've shared my most common tips in the post below. I hope you find it helpful! Feel free to share with your patients....…

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Added by Mitesh Dhulab on July 13, 2015 at 2:56pm — No Comments

Cone Socket Instruments vs. Re-tipping

Are Cone Socket Instruments Right For You?

Many dental and periodontal offices, in an attempt to contain costs and to be environmentally responsible, opt for re-tipping their scalers and curettes. However, like anything else, do the advantages outweigh the disadvantages?

There are many disadvantages to re-tipping and the dental instrument manufacturing companies are quick to point them out. I must say they do have several valid points.

When an instrument is re-tipped…

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Added by Richard L. Pascoe DDS MS on July 9, 2015 at 12:23pm — No Comments

Out of Network

Here’s how I recommend you handle out of dental network financial arrangements:

Let’s say the patient needs a crown and your UCR is $1000.00.

1. Verify the patients dental insurance benefits to determine how much the insurance company is expected to pay. For…

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Added by Cambridge Practice Consultants on July 6, 2015 at 2:30pm — No Comments

Periodontal Disease - Talking To Patients

Difficult Questions – Honest Answers About Periodontal Disease

Anyone who has been in practice for any length of time has been faced with difficult questions, especially from new patients. These questions, mostly dealing with prior dental care, can be uncomfortable to answer. I’ll be the first to admit that I don’t have all the right answers, but I do have ideas concerning how they should be handled.

First and foremost, you must be honest with your patients. The patient…

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Added by Richard L. Pascoe DDS MS on July 2, 2015 at 11:17am — No Comments

A comment on systems:

System are useless if the staff do not follow through. Getting staff willingly following through is what leadership is all about.

What practice owners are missing is not how to confirm an appointment (or whatever) but how to be effective leaders who attract willing staff with a half way decent worth ethic, IQ and responsibility level.

If you can accomplish that then just about any system will work. It's all about surrounding yourself with willing,…

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Added by Cambridge Practice Consultants on June 29, 2015 at 10:29am — No Comments

Automated Patient Communication Systems:

We find that the old timers still prefer postcards but as the population ages more and more people are requesting text and to a lesser degree email. 

For reminders/confirmations I recommend 3-3-1: Three weeks, three days one day. That being said you can't be rote. Ideally your FD knows the patients well enough to customize reminder schedules. For example I never miss an appointment so I prefer just one text reminder a couple…

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Added by Cambridge Practice Consultants on June 26, 2015 at 8:00am — No Comments

Perfect Stroke – Dental Instrument Sharpening

Perfect Stroke – Dental Instrument Sharpening

We have talked about the sharpening aids built into the dental instrument sharpeners from New Edge Technologies. We’ve also discussed the importance of the set up position for the instrument’s face (see previous blog). Now, let us move to another important point, the sharpening stroke.

It’s one thing to position the sharpener so the sharpening stroke angle is proper; it’s another to keep it that way. The set up is easy. Align the…

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Added by Richard L. Pascoe DDS MS on June 12, 2015 at 12:04pm — No Comments

Oral Conscious Sedation Going Away?

Oral Conscious Sedation Going Away?

It would appear so!


According to the recent ADA News the ADA Council on Dental Education and Licensure (CDEL) is seeking comments on proposed changes to two sets of their guidelines, "ADA Guidelines for the Use of Sedation and General Anesthesia by Dentists" and "Guidelines for Teaching Pain Control and Sedation to Dentists and Dental Students". 

The proposed changes can be read by …

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Added by Randy Pigg on June 12, 2015 at 9:03am — 1 Comment

5 Dental Website Conversion Tips

5 Tips To Improve Your Dental Website Conversions

I have reviewed thousands of dental websites, and consulted with hundreds of dentists regarding their websites, and there seems to be a common theme going on out there with thousands of websites, and I want to help you fix them and turn your website into a "patient attraction machine".

Tip…

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Added by Mike Pedersen on June 11, 2015 at 3:04pm — No Comments

Reactivation/Recare

Automatic recall/reactivation systems are amazing but it's important not to get too automatic. Here is what we are now finding that generally works best:



1. Find out from patients whether they prefer to be contacted by text, email or phone call. Do not offer a postcard. Only use a postcard if the patient requests it. 



2. The basic schedule for confirmation is three weeks, three days and one day unless the patient tells you differently…

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Added by Cambridge Practice Consultants on June 10, 2015 at 12:30pm — No Comments

Parallel Lines of Scaler & Curette Sharpening

Keep The Faces Parallel

The sharpeners from New Edge Technologies have a unique patented design that eliminates the most common errors that occur when sharpening curettes and scalers. However, there are still things that need to be considered in order to produce and re-produce a proper edge. One is the position of the face of the instrument. The face needs to be parallel to the work surface top. When you have the face parallel, the shank and/or handle of site specific instruments will…

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Added by Richard L. Pascoe DDS MS on June 2, 2015 at 1:46pm — No Comments

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