PennWell Dental Community
Added by Cambridge Practice Consultants on October 5, 2015 at 1:08pm — No Comments
We all want to be involved in a practice that is built on solid ground. A practice that can withstand the unavoidable ups and downs of economic cycles, one that can withstand the closing of a major business down the street with the subsequent layoffs. We’ve all seen those practices, the ones that always remained booked out several weeks in spite of uncontrollable head winds. What sets those practices apart from all the others?…Continue
Added by Richard L. Pascoe DDS MS on September 30, 2015 at 9:34am — No Comments
I've been neglecting my celebrity reporting "duties." Things are pretty busy in the old office of DentistryIQ. But I simply couldn't pass up a chance to comment on Charlie Sheen's latest news. He settled out of court with his dentist's office to avoid having to appear in court.
For those of you who may have forgotten the riveting story that broke last October, according to Radaronline, when his dental hygienist attempted to place the nitrous oxide mask on his face, Sheen…Continue
Added by Meg Kaiser on September 29, 2015 at 11:18am — No Comments
An important customer service function for your Accounts Manager is to check to see if any patients have Credit Balances. If a patient is due a refund, as part of providing excellent customer service, a letter of explanation should be sent to the patient with the check. I highly recommend this be done at least monthly if not weekly. Also check with your local state board as there may be specific requirements for your state on how to handle credit…Continue
Added by Cambridge Practice Consultants on September 29, 2015 at 10:04am — No Comments
Curette sharpening can be a challenge, but with the right tools you’ll get superior results.
Sharpening the toe of the curette has always been a difficult maneuver, evidenced by the number of curettes that have been sharpened to a point. Check your instruments and see if I’m right or not. If I’m not, you must be commended because you are certainly in the minority.
Sharpening the toe with a conventional flat hand stone is tricky. As you…Continue
Something you can do to immediately help your practice is to look at your practice from the patient's perspective.
What I mean is eyeball your dental office as if you are a new patient. Listen to how your front desk handles new patient calls, stroll around the parking lot, take a seat in the lobby and view the surroundings. Visit the patient restroom. Sit in each of the dental chairs and look up at the…Continue
Dental floss has long been the standard for inter-proximal plaque control. We stress the importance of its use to our patients and they all embrace it. From that day forward they are flossing every day without fail. No further discussion of it is ever needed, right? For any of you that find this to be true you need read no further.…Continue
If you find dismissing staff emotionally hard to deal with you are not alone.
After consulting dentists for 20+ years I can tell you that firing staff is very often the most difficult function a practice owner has to perform.
These two points may help you get over the emotional part:
a. Staff are the ones deciding…Continue
Added by Cambridge Practice Consultants on August 25, 2015 at 9:07am — No Comments
Dental Floss Compliance – It’s Easy???
Dental floss has long been the standard for interproximal plaque control. We stress the importance of its use to our patients and they all embrace it. From that day forward they are flossing every day without fail. No further discussion of it is ever needed, right? For any of you that find this to be true you need read no further!
If the above scenario doesn’t fit the description of your patients use of dental floss, why doesn’t it? You…Continue
Let’s the patient needs a crown and your UCR is $1000.00:
Added by Cambridge Practice Consultants on August 18, 2015 at 11:52am — No Comments
First, think of a scaling stroke. Where is the major direction of force on the blade of that instrument? Logic tells me it is perpendicular to the face of the blade. (Picture 1) Think about what happens when you sharpen…Continue
Added by Richard L. Pascoe DDS MS on August 12, 2015 at 6:22pm — No Comments
Since mechanical scaling devices came into being in the mid 1950’s there has been a debate over what to use. To this day, there are offices that strictly use hand instrumentation. There are offices that have almost no hand instruments at all, and in the middle, are the majority of offices that use both.
I must admit, I’m mostly a hand instrument guy. I was trained in that era. For me, I truly feel I can scale and…Continue
What are wire edges? They are tiny projections of metal on the edge of a sharpened surface of a dental instrument. In a nut shell, I feel wire edges are meaningless.
When sharpening dental instruments, metal is drawn in the direction of the sharpening stroke. When sharpening the side of the instrument, functional wire edges are created. They are parallel to the cutting stroke (Fig. 1). Many feel that these wire edges are truly…Continue
Added by Richard L. Pascoe DDS MS on July 16, 2015 at 2:02pm — No Comments
The branch of maxillofacial surgery is surgical treatment involving diagnosis, and treatment with medication and operations. The surgery treats conditions related to mouth, neck, jaws and face. This also look over disorders like neck cancers, salivary gland diseases, facial disproportion, facial pain, impacted teeth, cysts and jaw tumors also with other disorders of the oral mucosa such as mouth ulcers and…Continue
Added by Allyson James on July 16, 2015 at 2:13am — No Comments
At my practice, Idlewild Family Dentistry, I'm often asked by parents for tips to help motivate their children to take a proactive approach to care for their teeth.
With that in mind, I've shared my most common tips in the post below. I hope you find it helpful! Feel free to share with your patients....…Continue
Added by Mitesh Dhulab on July 13, 2015 at 2:56pm — No Comments
Many dental and periodontal offices, in an attempt to contain costs and to be environmentally responsible, opt for re-tipping their scalers and curettes. However, like anything else, do the advantages outweigh the disadvantages?
There are many disadvantages to re-tipping and the dental instrument manufacturing companies are quick to point them out. I must say they do have several valid points.
When an instrument is re-tipped…Continue
Added by Richard L. Pascoe DDS MS on July 9, 2015 at 12:23pm — No Comments
Here’s how I recommend you handle out of dental network financial arrangements:
Let’s say the patient needs a crown and your UCR is $1000.00.
1. Verify the patients dental insurance benefits to determine how much the insurance company is expected to pay. For…Continue
Added by Cambridge Practice Consultants on July 6, 2015 at 2:30pm — No Comments
Anyone who has been in practice for any length of time has been faced with difficult questions, especially from new patients. These questions, mostly dealing with prior dental care, can be uncomfortable to answer. I’ll be the first to admit that I don’t have all the right answers, but I do have ideas concerning how they should be handled.
First and foremost, you must be honest with your patients. The patient…Continue
Added by Richard L. Pascoe DDS MS on July 2, 2015 at 11:17am — No Comments
System are useless if the staff do not follow through. Getting staff willingly following through is what leadership is all about.
What practice owners are missing is not how to confirm an appointment (or whatever) but how to be effective leaders who attract willing staff with a half way decent worth ethic, IQ and responsibility level.
If you can accomplish that then just about any system will work. It's all about surrounding yourself with willing,…
Added by Cambridge Practice Consultants on June 29, 2015 at 10:29am — No Comments
We find that the old timers still prefer postcards but as the population ages more and more people are requesting text and to a lesser degree email.
For reminders/confirmations I recommend 3-3-1: Three weeks, three days one day. That being said you can't be rote. Ideally your FD knows the patients well enough to customize reminder schedules. For example I never miss an appointment so I prefer just one text reminder a couple…Continue
Added by Cambridge Practice Consultants on June 26, 2015 at 8:00am — No Comments