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Mary Beth Bajornas
  • Female
  • Canton, OH
  • United States
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What is your profession?
Office Manager, Consultant, Other
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In what state do you practice
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Mary Beth Bajornas's Blog

Creating the Perfect hand-off; Making or Breaking Treatment Acceptance

Creating the Perfect Hand-off; Making or Breaking Treatment Acceptance

Ronald F. Arndt, DDS, MBA, MAGD, MCC

Mary Beth Bajornas, VA, CMT

What is the hand-off protocol in your office?

Typically in many dental offices the clinical team member walks the patient to the front desk with the patient’s chart under their arm. When they reach the desk they “plop” the chart down, tells the Appointment Coordinator that the patient is done, looks at the patient and says,… Continue

Posted on November 20, 2009 at 3:31pm

Comment Wall (5 comments)

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At 2:01pm on November 24, 2010, Debra A. Cavanaugh, R.D.H. gave Mary Beth Bajornas a gift
At 8:24pm on April 06, 2010, Debra A. Cavanaugh, R.D.H. gave Mary Beth Bajornas a gift
At 12:44pm on January 14, 2010, Mary Jane RDH BS said…
Follow-up..I don't have the time with my schedule to make sure the treatment plan is acted upon. Very frustrating for hygienists!
At 12:42pm on January 14, 2010, Mary Jane RDH BS gave Mary Beth Bajornas a gift
Your Blog posted on November 20th is such a great idea. I think i have commented on the concept but it's so true how much gets lost between my room and the front.
At 2:49pm on November 22, 2009, Mary Jane RDH BS said…
This would be ideal but i wonder how many offices practice like this?


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