Jill Nesbitt's Page

We are seeing more and more ‘dental shoppers’ in our practice these days. Coming in for a second opinion because the first dentist recommended a significant treatment plan and they want to compare what we think. Patients bring in the treatment plan from the other practice and after we give our recommendations, they share it with us. I see London, I see France, I see Aspen’s treatment plan!

Recognizing that this is a new trend – what does your treatment plan look like?…

The main role of an administrator in a multiple dentist group practice is that of communication. Each dentist wants to know what’s going on and no one likes to feel they are out of the loop. In a busy, multiple dentist practice, this is no small trick!

One of my keys to communication is having regular meetings with an agenda. Just like a dentist…

We’re all fighting the same dragon – holes in schedules. Do you sometimes feel that this never-ending battle is going to get the best of you? Not if you have a battle plan! A major part of this plan is the call list. With the right call list, you have the ability to fill your schedule and move on to the million other items on your To Do list.

Here are the call lists we maintain:

• ASAP
• Primetime (people that prefer evenings and…

Do you have a couple of dental staff members that just don’t work well together? You may be hear ing rumors of ‘words exchanged’ or seeing eye rolls or other body language that tells you a problem exists? Sometimes, these upsets just seem to work themselves out. And sometimes, you need to get involved.

Here’s how to solve drama with your dental staff:

#1: Talk…