Jill Nesbitt's Page

How are your ortho patients doing at keeping their teeth clean? When it's time to remove the braces, are you admiring a beautiful smile - or are you looking at red, puffy gums and discolored teeth?

One of the ways you can improve quality in your dental practice is to improve the oral health of your ortho patients.

Recently, we paired up our hygienists and our orthodontic team to meet and talk through our approaches to work together to help our ortho patients keep their teeth…

For years, when talking marketing, this was a common question to ask, “Are you targeting Nordstrom clientele or Wal-mart people?” For dentists and physicians, this question is useless. Worse than useless, in fact, because it puts your focus on the wrong goals.

People follow their insurance. They choose a hospital and physician from the list. They choose…

We’re the winner of the lottery! Woo hoo! Lucky us! Okay, not so much – because the lottery we won was to be selected to receive an audit for unclaimed funds.

What, pray tell, is an unclaimed funds audit, you ask? Allow me. Apparently, the state of Ohio has decided that any money businesses owe back to their customers should no longer be kept as a credit on the…

"Help me, to help you" - I love that line by Tom Cruise in Jerry Maguire. In fact, I feel like I say that to my staff a lot. Here's the clip in case you don't remember this movie:

I had no idea how true it is for our collection agency! 

Collections agency results

Just last week I talked with our…